Terms & subscription plans

Updated November 4, 2026. Interview Roo is provided by Qelumo, LLC. Billing and service questions: esoccare01@gmail.com.

Use of the service

Use Roo for interview preparation, mock interviews and assistance you are permitted to use. You are responsible for following the rules of your interview, employer or assessment and for having permission to capture or process other people’s speech or content. AI answers and speaker labels can contain errors; review results before relying on them.

Three plans

• Day pass: US$5, one payment, 24 hours of access after verified payment, up to 50 completed answers. No automatic renewal.
• Monthly: US$20 per month, up to 300 completed answers per billing month. Renews automatically until canceled.
• Annual: US$99 per year, billed annually, up to 300 completed answers in each monthly access period. Renews annually until canceled.

Unused answer allowances do not roll over. Audio transcription, long inputs and model requests share resource safeguards, which can pause further processing during the current access period. The final payment amount is displayed in Stripe checkout.

Activation and cancellation

Download the Mac app and sign in before purchasing from Account → Plans & billing. Access is based on verified payment events, not merely returning from a browser. Manage renewal and cancellation through the billing portal in the app. Cancellation prevents future renewal; the access-end date is shown in your billing account. A refund, payment dispute or failed renewal can change access.

Billing help and refunds

Contact us about an incorrect charge, duplicate payment, refund request or access problem. Provide the email used for your Roo account and a payment reference, never your password or full card number. Nothing here removes rights that applicable consumer law gives you.

Availability and accounts

This release supports Apple silicon Macs running macOS 14 or later. Windows and mobile editions are not released. Network, model-provider or payment-provider interruptions may affect availability. Keep your login details private and do not attempt to access another person’s records or bypass service limits.